Posts made in January, 2010


The times they are a’changin’ as the old song says… With the advance in technology, business practices and 24/7/365 connectivity, society no longer functions as it once did. Once upon a time, not all that long ago, neighbors would hang out and chat over the garden fence. Families would live close together and see each other at least a few times a week.  Grandparents were around to watch their grandkids grow. ...

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Warning: this article comes with a ‘Suitable for’ warning. “May not be suitable for those who are more comfortable blaming the economy, conditions, competition, incompetent staff or other convenient factors for their current situation.” If, however, you are passionately committed to continual improvement, then this article may give you some new insights into why your business is where it is right now. I had...

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