Daily Archives: April 16, 2009
Even more about establishing client loyalty.
In my previous article I discussed ‘customer on the phone service’. In this article, let’s take a look at ‘beyond the line of duty’. You know what I’m talking about… it’s the experience that makes your day. You have some … Continue reading
Posted in Public Relations, You need t.r.w. (the right words) for r.o.i.
Tagged Brick Wall, Client Loyalty, Corporate Philosophy, Customer Loyalty, Customer Service Query, Department Store, Doubt, Exercise, Few Minutes, Instances, Interruption, Last Time, Life Today, Line Of Duty, Phone Service, Relationships, Spreadsheet, Statistics
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