Posts Tagged "Brick Wall"


In my previous article I discussed ‘customer on the phone service’.  In this article, let’s take a look at ‘beyond the line of duty’. You know what I’m talking about… it’s the experience that makes your day.  You have some problem or question and although the person you approach may not be the correct one to solve the issue, they go way above and beyond the line of duty to ensure that...

Read More