Posts Tagged "Clien"


Well – if you’re following this series you’ll have seen that the focus has been customer service from both sides of the equation.  And, it seems, the more I focus on this area of business, the more doozies I see. It seems to me that there are times when some of the bigger players in the market need what I recently referred to as a ‘good slap upside the head’. Not very grammatical, but pretty descriptive...

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