Tag Archives: Foray
How to stay engaged with customers using Social Media – Part 2
As I’ve mentioned so frequently before, the primary activity in Social Media is the ‘social’ part. It’s all about connecting and a major reason for it’s viral explosion is that it’s interactive – a two way street where organizations and … Continue reading
Posted in Public Relations, social media
Tagged Custome, Disappearance, Displeasure, Explosion, Express, Facebook, Fan Club, Fan Page, Few Days, Foray, Grand Opening, Hungary, Means Of Communication, Media Presence, Moral Of The Story, Pr Agency, Prospects, Square Peg, Starbucks, Starbucks Fans
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Their customer service stinks…
Well – if you’re following this series you’ll have seen that the focus has been customer service from both sides of the equation. And, it seems, the more I focus on this area of business, the more doozies I see. … Continue reading
Posted in Public Relations
Tagged Clien, Countless Hundreds, Depositors, Discretion, Doozies, Financial Institution, Financial Service Institutions, Fixed Rate, Foray, Frustrations, Gain Market Share, Hundreds Of Thousands, Mass Exodus, Pet Peeve, Prime Rate, Public Awareness Campaigns, Rant, Record Profits, Retraction, Slap, Thousands Of Dollars
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