Tag Archives: Point Of Contact
More about client loyalty.
In a previous article I discussed a number of vehicles that can be used to easily and cost-effectively encourage client loyalty. In this article I’m going to discuss another aspect of this very important task. This aspect is one of … Continue reading
Posted in Direct Response, Promotional, Public Relations, Technical & business writing, You need t.r.w. (the right words) for r.o.i.
Tagged Answer The Phone, Bad Customer Service, Blood Pressure, Business Components, Client Loyalty, Cue, Favourites, Frustration, Good Job, Incoming Phone, Phone Calls, Phone Service, Point Of Contact, Profitability, Receipient, Receptionist, Shipping Department, Staff Answer, Voice Mail, Working With Clients
Leave a comment
